Quick answers to the things people ask most. Still stuck? Get in touch.
Each plan comes with a monthly credit allowance. You spend 1 credit to reveal a trainer's contact details. Once revealed, the contact stays unlocked for you forever — even after your plan ends. Unused credits don't roll over month-to-month.
Never. Unlike recruiters, we don't charge a placement fee. You pay a flat monthly subscription, reveal contacts you want, and hire directly.
You can upgrade your plan at any time — the new credits are added immediately. Or wait until next month's renewal.
Yes. Cancel from your subscription page; access continues until the end of your billing cycle.
All trainers complete profile setup and we manually review certifications for trainers on Elite and Pro plans (look for the verified badge). Free-tier trainers are not pre-verified.
Yes — creating a profile and being discoverable on the platform is 100% free, forever. We make money from gym subscriptions, not from trainers.
Browse the open roles on /jobs and click Apply on any job that looks right. Applying is free for Elite and Pro trainers. Free-tier trainers can browse jobs but need to upgrade to apply.
It means we've reviewed your certifications and confirmed you're a credentialed professional. Verified profiles get more views and reveals.
Make sure your profile is 100% complete with photo, specializations, salary range, availability, and bio. Pro trainers appear first in search results.